Tech support is available and developers will work ASAP on any reported issue. V7 has nothing in it that was repackaged from the past. As for stability, we've had a few hurdles, but it's been an impressively smooth new release-much more stable than previous versions right off the bat, and issues we've had have been with very small groups and specific systems. With that said, there are things about the heart of MediaShout that we want to stay in the workflow.we're always open to feedback on those. Tech support has had less 'how do I' questions than ever because things seem to make more sense.
We broke out of the box of limitations on a lot of things. But the basics are where the majority of users do think things are easier and quicker. In streamlining & rebuilding MediaShout in Version 7, a lot was simplified, and we're still releasing some of the more advanced features over the next several months.
